Effective Date: 01-10-2025
At EPC Distribution, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make purchases from our online store.
By accessing or using our services, you agree to the terms and conditions outlined in this Privacy Policy. If you do not agree with our policy, please do not use our website.
1. Information We Collect
We collect the following types of information when you visit our website or make purchases:
- Personal Information: When you place an order, sign up for our newsletter, or contact us, we collect personal details such as your name, email address, phone number, and shipping/billing address.
- Payment Information: We collect payment details necessary for processing orders. We use secure payment gateways and do not store credit card or payment account details.
- Log Data: We may collect non-personal information such as your IP address, browser type, and operating system, which help us analyze website traffic and enhance user experience.
- Cookies: Our website uses cookies to track and personalize your browsing experience. You can adjust your browser settings to reject cookies if you prefer not to have them stored.
2. How We Use Your Information
We use the collected information for the following purposes:
- Processing Orders: To fulfill your purchase, deliver products, and process payments.
- Customer Support: To respond to your inquiries, resolve issues, and provide after-sale services.
- Marketing & Promotions: To send you promotional emails, newsletters, or other marketing materials, if you have opted-in to receive them. You can opt-out at any time.
- Website Improvement: To analyze user behavior on our website, improve functionality, and enhance user experience.
3. Data Security
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Our website is secured using SSL (Secure Socket Layer) encryption to protect your payment and personal information during transmission.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist in processing orders, payments, and shipping. These third parties are obligated to keep your information confidential and secure.
We may also disclose personal information if required by law or to protect our rights, safety, or property, or that of our users.
5. Your Rights
You have the right to:
- Access: Request access to the personal data we hold about you.
- Correction: Request corrections or updates to your personal information.
- Deletion: Request that we delete your personal data, subject to any legal obligations we may have.
- Opt-Out: Unsubscribe from marketing emails or promotional messages at any time by clicking the “unsubscribe” link in our emails.
To exercise any of these rights, please contact us at business@epcdistribution.com.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before submitting any personal information.
7. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected such data, we will take steps to delete it as soon as possible.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be reflected on this page with an updated effective date. We encourage you to periodically review this policy to